Drs Academy training — Last updated: May 2026

Preamble

These Terms and Conditions of Sale (hereinafter the “Terms of Sale”) are concluded between:

On the one hand, the company ASC CONSEIL, SASU (single-shareholder simplified joint-stock company), with share capital of €1,135,000, whose registered office is located at 78 avenue des Champs-Élysées, 75008 Paris, registered in the Paris Trade and Companies Register under number 838 601 706, represented by Solène Vo Quang in her capacity as president, hereinafter referred to as the “Seller” or “Drs Academy”;

On the other hand, any natural or legal person, professional or consumer, purchasing the Drs Academy training via the site academy.drsolene.com, hereinafter referred to as the “Client”.

The Seller and the Client are hereinafter jointly referred to as the “Parties”.

Article 1 — Purpose

The purpose of these Terms of Sale is to define the conditions under which the Seller markets the online training “Drs Academy” (hereinafter the “Training”) to the Client.

Any order placed on the Site implies the Client’s full and unreserved acceptance of these Terms of Sale. The Client acknowledges having read them and having accepted them prior to validating their order.

Article 2 — Description of the Training

The Drs Academy Training is an online training intended for healthcare professionals and the liberal professions. It is composed of video modules, educational materials, exercises and additional resources, accessible from the dedicated training platform.

The details of the content, programme, format, contributors and teaching methods of the Training are presented on the Training presentation page accessible on the Site.

The Training is delivered entirely remotely, with asynchronous access, from the online platform.

The Training is not a Qualiopi-certified training and is not eligible for public funding schemes such as the CPF, OPCO or Pôle emploi.

Article 3 — Intended Audience and Prerequisites

The Training is intended primarily for professionals (liberal healthcare professions, practices, clinics, professional structures) as well as any adult wishing to be trained in the topics covered by the Training.

No specific prerequisites are required, unless otherwise stated on the Training presentation page.

Article 4 — Order

4.1 Ordering process

To place an order, the Client must:

• select the Training on the Site;
• complete the order form with the necessary information (in particular surname, first name, email, and where applicable professional and billing information);
• accept these Terms of Sale and the Privacy Policy;
• proceed with payment in accordance with the terms set out in Article 6.

4.2 Confirmation

The order is definitively validated upon receipt of payment by the Seller. A confirmation email is then sent to the Client, containing the order summary as well as the access details for the Training.

4.3 Order refusal

The Seller reserves the right to refuse or cancel any order in the event of a dispute with the Client, a prior payment default, suspected fraud, or any other legitimate reason.

Article 5 — Price

The price of the Training is indicated on the Training presentation page, accessible on the Site, at the time of the order.

Prices are expressed in euros, all taxes included (TTC) for consumer Clients, or excluding tax (HT) for professional Clients, as displayed. The applicable VAT is that in force on the day of the order.

The Seller reserves the right to change its prices at any time. The prices applied are those in force on the day the order is validated.

Any promotional offers, discounts or preferential rates may be offered on an occasional basis and are specified at the time of the order.

Article 6 — Payment

6.1 Terms

Payment is made online, at the time of the order, by bank card via the secure payment provider Stripe. The Seller has no access to any of the Client’s banking data; this data is processed directly by Stripe under secure conditions compliant with applicable regulations.

The Seller may, where applicable, offer payment facilities (instalment payments) specified on the Training presentation page. These facilities are managed by Stripe and subject to its acceptance.

6.2 Payment default

In the event of payment default, banking incident or fraudulent payment, the Seller reserves the right to immediately suspend the Client’s access to the Training, without notice or compensation.

For professional Clients, any late payment automatically gives rise, without any formal notice being necessary, to the application of late-payment penalties calculated on the basis of the interest rate applied by the European Central Bank to its most recent refinancing operation increased by 10 percentage points, as well as a fixed recovery-cost indemnity of €40, in accordance with articles L.441-10 and D.441-5 of the French Commercial Code.

Article 7 — Access to the Training

7.1 Provision

Upon validation of payment, the Client receives their login credentials to the training platform by email. The Training is accessible online, 7 days a week and 24 hours a day, subject to any interruptions for maintenance or force majeure.

7.2 Personal nature of access

Access to the Training is strictly personal. The Client undertakes not to share, transfer, lend or resell their credentials or access, under penalty of immediate suspension of their account without refund.

For Clients that are legal entities, access is nominative and assigned to a single designated natural person. Any extension to several collaborators is subject to a specific quote.

Article 8 — Right of Withdrawal

In accordance with article L.221-28, 13° of the French Consumer Code, the consumer Client expressly acknowledges that the Training constitutes digital content supplied on an intangible medium whose execution has begun after their prior express agreement and their express waiver of their right of withdrawal.

By validating their order and accessing the Training, the Client:

• expressly consents to the immediate execution of the Training upon validation of payment;
• expressly waives their 14-day right of withdrawal provided for by article L.221-18 of the Consumer Code.

Consequently, no withdrawal request may be accepted once the order has been validated and access to the Training opened.

For professional Clients acting within the scope of their activity, the right of withdrawal does not apply, in accordance with the legal provisions in force.

Article 9 — Refund

Given the digital nature of the Training and the waiver of the right of withdrawal provided for in Article 8, no refund will be granted after validation of the order, except in exceptional cases assessed at the Seller’s discretion (for example, persistent technical impossibility of accessing the Training attributable to the Seller).

Any refund request must be sent by email to academy@drsolene.com, specifying the reasons for the request.

Article 10 — Client’s Obligations

The Client undertakes to:

• provide accurate information when ordering and creating their account;
• use the Training in accordance with its intended purpose and these Terms of Sale;
• respect the personal nature of their access and the confidentiality of their credentials;
• not reproduce, distribute, communicate, share, resell or exploit, free of charge or for a fee, all or part of the content of the Training;
• have the equipment and internet connection necessary to access the Training.

Article 11 — Seller’s Obligations

The Seller undertakes to:

• make the Training available to the Client as described on the Site;
• ensure functional access to the training platform for the subscribed access period, subject to cases of force majeure and interruptions for maintenance;
• provide a response to the Client’s technical or administrative questions within a reasonable timeframe.

The Seller is bound by an obligation of means and not of result. It cannot be held responsible for the results obtained by the Client at the end of the Training, as these depend in particular on the Client’s personal commitment and individual situation.

Article 12 — Intellectual Property

All content of the Training (videos, written materials, exercises, illustrations, trademarks, logos, etc.) is protected by intellectual property law and remains the exclusive property of ASC CONSEIL or its rights holders.

Ordering the Training confers on the Client a personal, non-exclusive, non-transferable and non-assignable right of access to the content, for their private use only, for the duration of access provided for.

Any reproduction, representation, distribution, translation, adaptation, modification, commercial or non-commercial exploitation, in whole or in part, of the Training content, without the Seller’s prior written authorisation, is strictly prohibited and would constitute an infringement punishable under articles L.335-2 et seq. of the French Intellectual Property Code.

Article 13 — Personal Data

The personal data collected in connection with the order and execution of the Training is processed by ASC CONSEIL, acting as data controller, in accordance with the Privacy Policy accessible on the Site.

Article 14 — Liability

The Seller’s liability may only be incurred in the event of proven fault by the Seller, and shall be limited to the amount paid by the Client for the Training concerned.

The Seller cannot be held liable for indirect damage suffered by the Client (loss of business, loss of revenue, loss of clientele, harm to reputation, etc.).

The content of the Training is delivered for educational and informational purposes. It cannot constitute personalised advice tailored to the Client’s individual situation. The Client remains solely responsible for the decisions they make following the Training.

Article 15 — Force Majeure

Neither Party may be held liable for the non-performance or delay in the performance of its obligations in the event of a force majeure event as defined by article 1218 of the French Civil Code and applicable case law.

Article 16 — Suspension and Termination

In the event of a breach by the Client of any of its obligations under these Terms of Sale, the Seller may, after a formal notice that has remained unsuccessful for a period of 15 days, automatically suspend or terminate access to the Training, without prejudice to any damages that may be claimed from the Client.

In the event of a serious breach (in particular fraud, sharing of access, commercial exploitation of the content), suspension or termination may be pronounced without notice or compensation, and without refund.

Article 17 — Amendment of the Terms of Sale

The Seller reserves the right to amend these Terms of Sale at any time. The applicable Terms of Sale are those in force on the date of the order.

Article 18 — Evidence Agreement

The Parties expressly agree that the computer records kept in the systems of the Seller and its providers (in particular Stripe) shall constitute proof between the Parties, unless proven otherwise, of the orders, payments and communications between them.

Article 19 — Applicable Law and Dispute Resolution

These Terms of Sale are governed by French law.

In the event of a dispute relating to their interpretation or performance, the Parties shall endeavour to seek an amicable solution. Failing an amicable agreement within a period of thirty (30) days, the dispute shall be brought before the competent courts.

For professional Clients, any dispute shall be subject to the exclusive jurisdiction of the courts within the jurisdiction of the Paris Court of Appeal, notwithstanding multiple defendants or third-party proceedings.

Article 20 — Contact

For any question relating to these Terms of Sale or to an order, the Client may contact the Seller at: academy@drsolene.com